NG911 Technology: What state and local communities need to know

UNITED STATES — As states and localities transition to Next Generation 911- and national public safety groups like APCO push for more NG911 technology in call centers- here are some things they must consider. Read the full story below. (https://statetechmagazine.com/article/2019/09/ng911-technology-what-state-and-local-communities-need-know-perfcon) “Everyone knows from movies and TV shows that when you dial 911 on your phone,…

APCO officials stress need for NG911 interoperability in call centers

BREAKING NEWS — The Association of Public-Safety Communications Officials (APCO) is calling for NG911 operability nationwide, and recently encouraged public-safety agencies to take a closer look at procurement documents created by third-party vendors. Read the full story below. (https://urgentcomm.com/2019/09/04/apco-officials-stress-need-for-interoperability-in-ng911-deployments/) “Next-generation 911 (NG911) systems should let 911 centers handle all forms of multimedia—voice, text, data, photos…

Are helicopters the new cellphone towers?

BREAKING NEWS — The United States Military is looking into new ways to bring network coverage to the front lines after Hughes Network Systems announced Aug. 20 a technology product it believes can turn helicopters into mobile cellphone towers. While no discussions have currently been made about the public safety sector applications, technology like this…

NEWSLETTER: It’s time to give 911 dispatchers the respect they deserve

NEWSLETTER: With 911 being called more than 650,000 times every day across America, Brian Fontes, the CEO of the National Emergency Number Association, recently shared his thoughts on the push to reclassify 911 dispatchers as first responders. Read his full comments in this month’s Pyramid Consulting newsletter! We want to hear your thoughts too! Do you think 911…

OPINION: Action needed to advance the next generation 911

OPINION — Americans call 911 around 240 million times a year, and more than 70 percent of those calls come from wireless phones rather than traditional landline phones. In other words, the bulk of emergency calls are based in a different technology than the 911 system was designed to use. Read the full opinion piece…

Georgia police agencies still struggling after cyberattack

GEORGIA — A cyberattack on the state’s Department of Public Safety was discovered July 26 by an employee at Atlanta headquarters. Since then, the Georgia Technology Authority has been scanning devices for signs of malware. Read more about how public safety agencies have been using pre-digital methods to help combat the attack in the full…

911 gets an upgrade; Millions in grants aim to boost public safety by modernizing systems

BREAKING NEWS — 911 facilities in more than 30 states will see a wave of grant money for technology modernization, after more than $109 million in grants were recently announced by the U.S. Departments of Commerce and Transportation.  Read the full story below. (https://www.forbes.com/sites/tanyamohn/2019/08/18/911-gets-an-upgrade-millions-in-grants-aim-to-boost-public-safety-by-modernizing-systems/#115916906d1d) “More than $109 million in grants have been issued to 34…

Public Safety Basics: Driver safety around school buses

PUBLIC SAFETY BASICS — It’s that time of year again, school children across the country are heading back to school, meaning the roads are about to become dotted with big, yellow school buses several times a day. In this installment of Pyramid Consulting’s #PublicSafetyBasics, we’re going to take a closer look at what it means…

Boy calls 911 for pizza; cops deliver

FLORIDA — A little boy who called 911 because he was hungry ended up with a little more than he expected recently, when police showed up at his doorstep with not just pizza, but a little lesson on how to properly use 911. News reports said police- who were dispatched to complete a wellness check-…

OPINION: Innovation changes how first responders communicate

OPINION: From 5G networks to specially equipped communications trucks and drones, the nation’s first responders have a growing arsenal of tech tools that keep them communicating during the worst kinds of emergencies. Read the full opinion piece from Government Technology below, and read how one industry leader believes innovations are quickly changing the way first…