Foster dog at dispatch center helps workers cope with job stress

INDIANA — Call after call, 9-1-1 dispatchers have to keep calm and handle stressful situations. From reassuring a parent whose toddler is choking that help is on the way, to listening to someone take their life, recent reports have shown stress factors such as these can lead to depression, anxiety, and even PTSD for dispatchers….

Governor: E911 funds will be returned

BREAKING — Close to $4 million in illegally transferred E911 funds will be returned, after Guam’s new governor recently vowed to reimburse the money moved by previous administrations. According to news reports from the U.S. island territory,  Gov. Lou Leon also promised to ensure the area’s failing 911 system, which currently is unable to record…

Drones shown to make traffic crash site assessments safer, faster, more accurate

INDIANA —  Officials from an Indiana sheriff’s department and Purdue University reported their recent drone research at the annual Transportation Research Board meeting in Washington, D.C. last week, after the group found drones drastically make cash site assessments safer, faster, and more accurate. Reports show conventional mapping at a severe or fatal crash can take two…

Survey says Americans warming to facial recognition technology

BREAKING NEWS – More and more Americans are growing comfortable with facial recognition technology, according to a survey released earlier this week. The survey also shows Americans do not favor strict limits on the new tech, especially in the interest of public safety. The national poll was conducted on more than 3,000 adults in December…

IN MEMORIAM: Original FirstNet board member Ed Reynolds has died

IN MEMORIAM — An original member of the FirstNet board has died, according to online reports. Ed Reynolds, 71, who was named as an initial board member of FirstNet in 2012, passed away after an extended illness. Read more, including comments from those who knew him, from the IWCE’s Urgent Communications story below. (https://urgentcomm.com/2019/01/04/original-firstnet-board-member-ed-reynolds-passes-away/) “Former…

Astronaut accidentally dials 9-1-1 from space

WORLD NEWS: An American 9-1-1 dispatcher must have received the call of a lifetime, when an astronaut accidentally called emergency services from the weightlessness of space. Astronaut Andre Kuipers, of the Netherlands, said he was trying to contact NASA in Houston when a simple error ended up dialing a dispatch center. According to a story posted…